D1-Review a recent advance in support systems technology
In this blog entry I am going to be talking about
control software. Software is designed to control what content may or may
not be viewed by a reader, especially when used to restrict material delivered
over the Internet via the Web, e-mail, or other means.
Restrictions can be applied at various levels. This is a
mean of checking out what people are doing on their computers for example in a
school making sure children don’t go on inappropriate websites.
The advantages of IT support using control software are
that they are able to have an idea about the different website students are on
and can notify the teachers. Another advantage is that it easier to send files
to people instead of sending them individually. The can also remotely take
control of computers and help people solve problems. To keep students on task,
by removing the distractions of online working. Certain websites, applications
and devices can be blocked at an individual, group, or entire network level to
focus. It was also designed to
keep students safe in the online environment. Viewing unsuitable content,
giving out personal information, accessing indecent images and cyberbullying.
This disadvantage of using software control on students
is that they have no privacy because the might not want to be monitored for no
reason. Another disadvantage of using software control is that once the
teachers have taken control of student’s computers they cannot do anything to
control their computer. The problem students might face is that they might
think that there are being watched the whole time which can pressure into
knowing that there every move on the computer is being monitored which can
affect their work with mistakes. Or they might feel less confident with their
work.
Impero-Impero Remote Manager speeds up the response
time of technical support teams, helping organisations to avoid disruptive
downtime throughout the day. Tutors and IT support staff can take control of a
user’s computer to fix a problem, lend assistance or demonstrate how things should
be done. This classroom management software, once again, saves valuable time,
enhances learning and ensures things run smoothly across the network at all
times.
NetSupport Manager
is a remote management solution ideal for businesses that need to be able to
control their entire network from a central point. It runs on a variety of
different operating systems so that, no matter how complex your IT
infrastructure is, you can manage it centrally. The multitude of features and
security options mean that it should fit in well with the needs of most
businesses. It is a powerful
application that allows you to take full control of any computer on your
network running a variety of different operating systems. Once connected, you
can access all the functionality of that computer as if you were sitting in
front of it and transfer files, provide remote assistance or give interactive
demos. NetSupport Manager is a
very powerful solution for anyone who needs a remote management system for
their business or schools.
With NetOp you can stream videos on your students’ screens, fast and in sync. Teach
graphics-intensive subjects like CAD. With Vision Pro, you can take any
software you’re running and share it on your students’ computers in real time.
You can select the websites you want your students to have access to, or just
pick a few you want to keep off limits. Demo from your PC to your students'
smart devices. It makes using technology in the classroom smoother, easier and
more professional.
Comparing
the three different types of control software we have Impero, NetSupport and
NetOp. The feature in Impero that is different from the other is that
Impero can even opt to save this file onto a student’s home directory. In
addition to sending files, staff can easily retrieve a file, such as homework.
NetOp you can also provide key
visual information such as OS type, network address, Wi-Fi signal strength and
battery life (when appropriate), the person currently logged-on user and the
computer name for easy identification. Users can even choose to view a selected
monitor from multi-monitor systems. With NetOp you can lock the user’s mouse
and keyboard individually.
My
opinion of control software is positive because it can help students to be on
task and not be distracted. There
are many benefits to using these in which you can collect files from each
student into one folder and you can make sure they are doing the right stuff
the downside to that is that they have no privacy and they might have a feeling
they’re being watch 24/7 and might be less confident in their work.
Netstar is an IT support company they are a round the clock IT
Support and attentive, proactive IT care.
One of the
services they support is that they fully outsource. What they do
is that they fully outsource IT Support so you can focus on your business.
Fully outsourcing your IT support mean
that you as the business can benefit from expert advice and helping to plan
future IT requirements. A drawback to this is that the company would want to
require a lot of money as you are suing them too look for more sources and
solutions
They also provide an IT project service. They say that if
embarking on a new IT Project but you as the organisation lack on the expertise
or resources to carry it out, that they can help you. The potential drawback of
this is that you might rely on the company so much that you forget what you
were doing. The business might benefit from this by because they are helping
you plan your project out so you don’t have to.
This company also provide
an in-house IT Support team and providing Out of Hours IT support which is an
IT manager support. They provide IT advice, planning, and budgeting so the
business engineers or IT manager can deal with day to day issues, and you can
achieve your IT and business goals. They can benefit from this by not
worrying about future problems as it would have already been planned. The drawback
to this is that it is out of work hour support meaning you have to work in your
spare time with them in which they are going to request a lot of money.
Overall I have talked about control software and its
advantages and disadvantages and why might they be important. I have also given
my option on control software. I have also compared all three of the programs
and their main features and what makes them different.
